Rules for after-sales service:
All the products sold by YiFan Electronics are new products from the original factory. We will strictly follow the three-package policy of the state.
Perform the obligations of warranty, exchange and return of the goods sold. The absolute confidence and confidence in the quality of our products
Strong technical team strength as the backing, we promise to buy products from our company enjoy lifelong warranty maintenance clothing
Business.
Adhering to the service tenet of "Customer First", Adamson Electronics sincerely serves users. The satisfaction of users is as follows:
Our standard of work is to buy YiFan electronics products, that is, to buy comfortable, safe home. In order to make users more
To enjoy your rights and interests, please read the following clauses carefully.
(Note: YiFan Electronics's pictures and information are for reference only, not for quality problems. Because of the shooting lamp
The problems of light and color difference of different monitors may result in color difference between commodity pictures and real objects, all of which should be based on real objects.
1. Warranty steps: (quality problems caused by sheet metal)
1) Business representatives contact customers to verify product quality problems by taking photos/videos, etc. We will
Processing at the first time. Our after-sales service is one-to-one. A business representative serves you.
Business, follow-up throughout.
2) Customer's warranty repair time: from the day I received the maintenance machine in our factory to the day I returned it to you.
We are the first time to arrange for technical personnel to dock with each other in a quality and quantity manner.
Your fastest and best service (local postmark prevails for foreign customers).
2. If one of the following circumstances does not belong to the scope of free service, it may be repaired at a fee (scope of application: wheat)
Kefeng, headphones, loudspeakers)
The winner certification service organization decides that the following circumstances are involved, and the customer's request for service is paid hardware maintenance.
Scope of service.
1) The whole machine and parts have exceeded the free warranty period;
2) Users fail to install, keep and make incorrect installations or errors in the working environment specified in the user's manual.
Faults or damages caused by use, etc. (e.g. excessive temperature, low temperature, humidity or dryness, high altitude, electricity, etc.)
Voltage or current instability, excessive zero-ground voltage, etc.
3) The product caused by installation, repair, alteration or disassembly by non-authorized service agencies and personnel of the company
Barrier or damage;
4) product failure or damage caused by the use of non-company product components;
5) Accidental or human reasons (including misoperation, fluid intake, incorrect insertion, scratch, handling, etc.)
Faults or damages of products caused by bumping, inappropriate voltage input, etc.
6) product failure due to force majeure such as natural disasters (such as lightning strike, earthquake, fire, etc.) or
Damage;
7) Failure or damage of products or components caused by quality problems of other non-company machines and components;
3. Composition of Overinsurance Cost for Microphone and Headphone Products: Customer's Payable Cost = Roundtrip Transportation Cost + Parts and Materials
Fees.
1) Roundtrip transportation fee: refers to the mailing fee for the customer to send the repaired products and the return of the repaired products.
Customer's mailing expenses;
2) Material fee for parts: refers to the replacement of parts, materials, maintenance consumables, etc. for the provision of maintenance and maintenance services.
Material cost.
4. The repair fee standard listed in these Provisions is mandatory, if it does not comply with the fee standard.
Users can directly dial the national unified customer service hotline "020-85826096".
5. These Provisions are in accordance with the Product Quality Law of the People's Republic of China and the Consumer Rights and Interests of the People's Republic of China
The Law on Protection and the Telecommunications Regulations of the People's Republic of China have been formulated and publicized to the whole country and subject to customer supervision.
It's explained by Bayer Technology.
6. Where the provisions of these Provisions are in conflict with national or local laws, the law shall be taken as the standard and the law shall be limited.
These Provisions shall be taken as the standard.
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